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Covid Protocols


Current COVID protocols 2022

As announced by the Federal Office of Public Health, from the 20th of December 2021 there is a stricter COVID certificate requirement for indoor events across Switzerland. This affects our public face-to-face First Aid courses.

To participate in a public face-to-face course, you are required to either have been vaccinated against, or recovered from, COVID-19. To prove this, a valid COVID Certificate will be required.

Your Certificate will be checked by your trainer when you enter the course venue on the training day using the COVID Certificate Check App. This allows the QR code on your paper certificate or in your COVID Certificate App to be scanned and the electronic signature it contains checked. You must also provide a photo identity document (for example a passport, ID card, driver’s licence, residence permit, student pass or SwissPass) to be checked at the same time.

Failure to present a valid COVID Certificate will mean that we must refuse you entry to the training session.

For companies, organisations, and schools, we will discuss our ability to perform face-to-face training on an individual basis, aligning with your in-house protocols and government recommendations. Online training is a possible option in some situations.  

In addition, as COVID-19 is still circulating in the community in Switzerland and because a person can be infectious for up to 48 hours before they develop symptoms, we do need to make participants aware that, as with any activity involving contact with other people, there is a small risk that a participant on a course later tests positive for COVID-19, despite providing the required COVID Certificate.

Therefore, in addition to the COVID Certificate requirement, we have established other safety procedures that will be followed during our face-to-face courses considering the ongoing COVID-19 pandemic. These procedures are aligned with guidance from the Federal Office of Public Health, the Swiss Resuscitation Council as well as the Office Federal des Routes and their First Aid course certification body, SGS.

Additional Measures

Health Declaration before joining the course

You should not attend the training course if you answer yes to any of the following three questions. You will be reminded again of these questions as you enter the venue on the training day, and you will be asked to leave the venue immediately if you have any positive responses. We remind you of your social responsibility to reply to these questions truthfully.

  1. Do you have any signs or symptoms of fever, such as chills, sweats, feeling “feverish”, or a temperature of ≥ 38°C measured using a thermometer?
  2. Do you have any of the following symptoms: cough; shortness of breath or difficulty breathing; chest tightness; sore throat; nasal congestion or a runny nose; body aches; loss of taste or smell; headache; diarrhoea; nausea or vomiting?
  3. As far as you are aware, have you been a close contact of anyone with suspected or confirmed COVID-19 within the last 5 days? Please note that from 13th January 2022, contact quarantine has been shortened to five days. Furthermore, quarantine is to be limited to persons who live in the same household as someone who has tested positive or who has had close contact in other ways. Persons who have had their last dose of vaccine or who have recovered from COVID-19 within the last four months are exempted.

Hand hygiene and masks

You must wear a face mask at all times during the course, including when entering the training venue. We require participants to wear a surgical face mask and will have these available if you arrive wearing an alternative face covering.

You will be asked to hand sanitize on arrival in the training room. Hand hygiene will also be recommended at other intervals throughout the course including before and after leaving / re-entering the training room.

Arrangement of the training room and training equipment

To ensure physical distancing guidelines are met during the training session, you will be allocated your own training area within the training room. This area will be set up so that you are at least 1.5 metres from the other course participants.

Within your training area you will find your personal training materials required for practical activities during the course including, depending on the course, your own dedicated CPR manikin, and bandages. This equipment will have been thoroughly disinfected or washed before the training session. It is important that you do not share your training equipment with any other person during the course.

Moving around the training venue and contact with other participants

When moving around the training venue, please be mindful to respect the 1.5 metre physical distancing guidelines at all times, including during practical activities/scenarios.

We ask that you refrain from shaking hands or physical contact with other participants. We have adapted the practical exercises during our training courses to avoid close contact with other course participants as far as possible.

What to do if you become unwell during the training course

If you start to feel unwell during the training course, please alert your course trainer as soon as possible.

Considerations at the end of the training session

At the end of the training session, your course trainer will run through the simple steps of disinfection of your manikin and any other training materials. You should continue to wear your surgical face mask until you have vacated the training venue and then dispose of this appropriately. 

What to do if you become unwell after the training course

As at all other times and following the Federal Office of Public Health advice, if you become unwell with COVID-19 symptoms after the training course, stay at home, do the coronavirus check online check, or call your doctor on the phone. 

This will allow you to receive advice about what to do next and, as appropriate, instructions to be tested for COVID-19. If a test is advised, stay at home until the results of the test are available unless your health situation prevents this. If the test is positive, healthcare professionals will be in touch with you to arrange contact tracing. You should advise them about your First Aid course attendance.

You can find details of the typical COVID-19 symptoms on the Federal Office of Public Health website.

Course refreshments

We will not be serving any course refreshments during our HealthFirst public training courses until further notice. This is to prevent sharing of cups, spoons, and other objects, as well as food and biscuits.

You are welcome to bring your own refreshments to be consumed during course breaks but please be mindful not to share these with other course participants. We also ask that these are consumed outside of the training room as eating and drinking requires mask removal.

For any questions about this protocol, please send an email to contact@healthfirst.ch

What our clients say:

"Despite the present Covid-19 restrictions, the course was well managed, well presented and space wise, very comfortable. Everyone had their own area in which to work. The information received beforehand to download was well presented and very informative. The trainer was well organised, very experienced and explained everything extremely well."  

Glynis P

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